T-Mobile sucks (customer experience, rant)
by at 12:34 PM
So, once upon a time, I had a 600 anytime/unlimited weekend minute plan on my phone. But I almost never ever used more than 100 minutes, so last August I changed my plan to 300 anytime. Which I forgot about doing.
In April I used 390 anytime minutes. So I got $40 of overage charges.
T-Mobile used to give me lots of "loyalty minutes" for not switching to another carrier (which I never used). Of course, when I actually need them, they're gone.
Suggestions to T-Mobile for keeping this long-time customer (since 2001):
- On the #MIN# service command, list the number of minutes available this month
- Provide a tiered plan (e.g. in case of an overage, charge $5 plus the difference with the next service level up)
- Provide some sort of minute rollover (like what Cingular provides standard)
On the other hand, I'm already up to 159 minutes used this month, and this month is going to be crazy-busy. Argh.
Comments
I was really enamored with the handful of Series 80 and UIQ phones out there, but then I found out they're not supported by iSync. Grr.
I'll just stick with T-Mobile and my SE T610 or N-Gage for now (if I can get iSync workign on the N-Gage again, anyway) and then maybe by the time I move to Seattle, they'll have Nokia 6600s available again (or the NSeries or 6630 or whatever will be available).
So right now, it's "Get Smart". Too bad it's not a shoe. ^ ^
My current ringer is Zelda's Ocarina Light tune.
Do you mean the Prelude of Light or the Song of the Sun? ^ ^;
ARGH! I've lost my geek credentials, I couldn't remember and had to look it up. (But on the bright side, found some more midi tunes from Ocarina that I can use for phone ringers!
It's prelude to light and works suprisingly well as a ringer.
(other ringers on my cell phone are: Final Fantasy VII battle music and Lifeforce theme. Converted C64 SID music works well too)
I had the lifeforce theme on at one time when a coworker and I were talking. The cellphone goes off, I answer it, talk and hang up and my coworker is giving me a funny look. I say "What?" and he says "I... I know that tune.. that's... Lifeforce? I played that game FOREVER on my Nintendo"
http://www.mcloz.net/midis/zsmidi5-12.mid
-Matoya's Cave, Final Fantasy I
-Sloprano's Theme, Conker's Bad Fur Day
-Katamari on the Rocks, Katamari Damacy
-Sad Song, Super Mario RPG
P.S. someone reading this should make me a "Lonely Rolling Star" MIDI.