WTF, T-Mobile (customer experience, rant)
For shame.
Also, I was thinking of switching to the Sidekick 3 on prepaid when it came out (if the SK3 really does finally fix most of the glaring problems with the Hiptop platform), but T-Mobile also shafts Sidekick users on prepaid relative to other phone users; the $1/day for data I was willing to live with, but it's 15 cents/minute for voice calls (instead of 10) and minutes expire after 3 months (instead of a year). WTH. There is absolutely no reason for them to charge more for voice on that device. If it weren't for that then I wouldn't have minded the $30/month data since with my usual calling patterns, $30 for data + $15 for calls is still less than the $55/month I'm paying for crappy limited data and way too many preallocated minutes, but $30 for data + $22.50 is kind of pushing it. And of course adding Sidekick data to a normal plan would cost about $14 more than what I currently spend on data.
I think I'll just switch to the no-frills prepaid crap.
Comments
WTH, T-Mobile.