So, a few weeks ago, T-Mobile redesigned their billing site again. As a result of this change, I could no longer pay my T-Mobile bill via Safari. So of course I sent them an email to that effect, pointing out that it used to work in Safari and that it still works in Firefox, and it looked like a very simple Javascript error (they were URL-encoding the Javascript in the onClick handler). So of course I got this response from them: (in all of the emails I've trimmed out the dozens of times they use my first name in some
attempt at coming across as more "personal")
we regret to inform you that our website has not been test with
Mac OS X or the Safari browser. We strongly recommend using a supported
browser such as Internet Explorer from a Windows computer. On a Windows
computer using Internet Explorer please try to clear the
cookies/temporary Internet files on your computer. To do this please follow the steps below.
1. Select Tools from the tool bar on your browser.
2. Select Internet Options.
3. When this window displays, select Delete Files, and delete all
Offline Content.
4. Then, select Settings, and View Files.
5. A window will appear displaying all of your cookies/temporary
Internet files. Hit Ctrl+A on your keyboard to highlight all of your
files, and select Delete on the keyboard.
6. Return back to the regular Internet Options window, and select Clear
History.
Once you have completed all of these steps, please close out all of your
open windows of Internet Explorer. This step is important because the
cookie/Internet File deletion will not take place until they are all
closed. In addition, please make sure that your browser security
settings are set to Medium. If you are still experiencing difficulties
we recommend trying on a different computer.
