AT&T doesn't understand third-party signups (customer experience)
by at 5:56 PM
Well, the reason for the AT&T issues is pretty obvious now... apparently, since my apartment complex (Avalon Yerba Buena) submitted the work order on my behalf, my telephone account is now in the name "Avalon Y Buena."
FAIL.
(Oh well, the CSR I spoke to was very nice and actually pleasant so okay at least they get that going for them.)
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