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February 23, 2008

AppleTV is dead again ()

by fluffy at 12:19 PM
So the Apple TV is doing the same thing it was doing before... the remote wouldn't bring it out of the screensaver, and the various troubleshooting steps led to the same dead ends (e.g. it won't even boot into diagnostic mode, it just sits on the boot screen with the Apple logo forever and ever). Meh.

I guess I could try to get it serviced again though. It might be hard to convince them that it's still under warranty, though, since I can't find my receipt (even though the Apple TV didn't even ship until March 21). Maybe now that Apple is actually giving the product some attention, it can get some actual service too.

Comments

#10491 02/23/2008 02:16 pm
I've never needed any sort of receipt to get Apple stuff fixed. It's always just in their database by serial number.
#10492 02/23/2008 02:32 pm
Yeah, and I have an appointment at the genius bar today. Hooray.
#10493 02/23/2008 03:32 pm
Holy cow is it raining hard today. Not sure I want to walk all the way to the Apple Store in this weather. I guess I have until March 26...
#10494 02/24/2008 08:31 am
Oh, I'm so sorry.
#10495 02/24/2008 01:11 pm
Yeah, I know, right? It's not like I was defending Apple in that thread, and I've ranted about the support issues before.