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November 17, 2009

A problem with the eBay/PayPal linkup (, )

by fluffy at 7:30 AM
So, about a month ago I ordered a game from eBay, which is the first eBay purchase I'd made in over a year. I never received the game. I went back to the eBay transaction, and noticed to my horror that they had provided an old shipping address to the seller. I had long ago updated my PayPal shipping address, but eBay had also overridden my (newer) PayPal address with the (much older) eBay address on the PayPal transaction as well, and in my haste I didn't notice this.

So, it's pretty unlikely I'll ever get the item. I guess I could try calling the apartment building and see if the package was left with the front desk or something. (Of course it's possible whoever is at that apartment now may have just opened the package instead, but being a Beatmania import I doubt they'd have any use for it.)

Still, screw you, eBay.

Comments

#12609 11/17/2009 07:12 pm
That reminds me, I need to update my shipping address on both.
#12611 11/19/2009 08:47 am
So after I explained the situation to the seller, they finally sent me the tracking number (which they SHOULD have done at the outset since that's just good practice, but whatever). On the plus side, it got sent to USPS registered mail, and they were "unable to deliver" to my old address. On the minus side, it's been ping-ponging between San Francisco and Sacramento's sort facilities since then, and of course USPS doesn't provide any mechanism for updating a delivery address.

I registered another official change of address, so hopefully they'll eventually apply that to the in-transit package the next time it hits a sort facility. You'd think that with registered mail they'd do that automatically, though, even with my previous change-of-address having been expired for a couple months.
#12617 11/23/2009 10:21 am
See if you can have the seller update your address with the UPS. They are really anal about who can change the delivery.
-bill
#12618 11/23/2009 10:25 am
Unfortunately, it's an international seller, and he sent it registered airmail (USPS), who don't allow any sort of updates to package destinations. So the package was ping-ponging between sorting facilities for a week, and now it's apparently just been sitting in Sacramento forever. And I have no way to tell USPS "No BRING IT HERE."
#12633 11/28/2009 10:09 pm
So the package was returned to Hong Kong. Meh. Now the seller wants an additional $10 to ship it here again (the original shipping cost was $6). Meh.