Some positive customer experiences (customer experience)
by at 10:46 AM
So, I needed some stuff fixed around my home, namely my kitchen light fixture and my furnace's flame sensor. I went to Cole Hardware's referral service, and they referred two very good local businesses for that: Brookline Electric and Peterson Heating.
In both cases, the issues turned out to be minor things which I thought I'd ruled out (a defunct switch and cruft buildup, respectively), and if I hadn't been so overconfident in my diagnostic abilities and just went and did those basic repairs myself, I would have saved a lot of money, but that's my own dumb fault. At least I'm supporting the local economy somewhat.
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