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September 9, 2010

I am so sick of St Luke's Hospital (, , )

by fluffy at 8:16 PM
I have gotten several more bills from them for things which they are still insisting that my insurance isn't covering, all from June. They are now saying it's past-due and threatening to send me to collections. My insurance still says that they have never gotten any actual claims from the hospital. Today I found out that some idiot in the billing department had transposed a couple of characters in my insurance ID, and as far as I can tell they are too fucking ignorant to fix it when they submit the updated claims, and this is just so aggravating.

Today I left another message with their idiotic billing department, and I tried to keep it cool but I lost it and after explaining the situation I kind of lost it and started swearing a lot. Maybe they'll get the fucking message here, but I have a feeling they're just going to hold it against me for being "unprofessional."

I'm just so FUCKING SICK OF THIS SHIT.

Judging by the reviews on Yelp, I am far from the first to have these problems, and will be far from the last. They are goddamned inept, and who knows how many people are suffering for it with ruined credit and being forced to pay thousands of dollars for a routine procedure that their doctor ordered?

In any case, I will definitely not be making use of St. Luke's Hospital or California Pacific Medical Center ever again if I can help it. This is the last goddamn straw.

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