Plaidophile: I know where this is headed

February 2, 2012

I know where this is headed (customer experience, health, rant)

by fluffy at 8:11 PM

So I just got a gigantic (thousands of dollars) bill for my CT scan a month ago, with an "uninsured discount." This means that Sutter's billing department has most likely either forgotten to bill my insurance, lost the information outright, or made a stupid data-entry error which has caused them to believe that my insurance isn't valid. Either way, this is going to be another giant headache that takes another fucking year to take care of. All for a test that found nothing.

And this is why I should just stop caring about my health.

Comments

#14675 fluffy

02/03/2012 08:38 am

So, even though they had my updated insurance information, they still sent this claim to the previous insurance policy. Insurance billing, how does it work?

Anyway, the friendly billing department representative says it will be taken care of. Hopefully I won't be stuck in a giant quagmire of thousands of dollars of bills where everyone insists that I need to pay out of pocket because my insurance was invalid.