Billing morass (customer experience, health, rant)
Last November 4 I got an ambulance ride due to another major panic attack combined with a bowel impaction. The drivers didn't really treat it like an emergency and just acted like a really crappy taxi ride, as always. I'd have been better off just having the friends who were staying with me drive me there. Or just finding a way of calming down before it got to the point that I felt I needed medical attention.
Every other month since then I've gotten the same bill from the San Fransico fire department, in the amount of $1786, with the message, "San Francisco Fire Department provided you emergency medical services on the above mentioned service date. At this time, we have not yet obtained insurance information. If you have insurance or participate in any program which will pay for these services, please complete and sign the reverse side of this bill and return in the enclosed envelope."
Of course, every time I've gotten that bill I've immediately returned with my insurance information, and the last few times I've also enclosed a letter stating that this is the Nth time that I've done such, and I have never gotten any response from my insurance regarding eligibility which indicates that they never actually submitted the claim.
On Monday I guess I need to just call them on the phone and see what the hell is going on here. I really don't need this hanging over my head like everything else. (But I'm also not willing to just pay the whole $1786 myself. I can afford it, sure, but there's several matters of principle at work here.)
Comments
Did they give you attitude about it? I can understand opting not to drive dangerously in a situation they felt wasn't life-threatening, but I'm just trying to gauge the level of unprofessionalism here.
The hospital visit itself was useful, at least, if only because they ruled some things out via tests and determined that it was probably a bowel impaction and put me on medication for that (and it turned out to be correct). But still, the ambulance part of it was pretty stupid and unnecessary.