Finally have my car back fluffy rambles
So, I went to the Kia dealership, and it took them an hour to figure out where my car’s keys were. Also they had trouble finding my customer record, because it turned out the service advisor misspelled my name, and they don’t have a good way to search their system. Disorganized clown-shoes operation.
But, whatever. I finally have my car back. And the click sound was gone at first but it came back halfway home. And according to the tech notes, guess what they did during the month they had my car:
absolutely NOTHING.
They decided that the sound was “normal EV motor noise.”
Why did they need my car for a WHOLE MONTH to tell me that?
The tech notes said (all misspellings theirs):
No abnormal noises were heard fro vehicle. Test drove vehicle and found no abnormal noises heard. Referenced TSB ELE234 and found the noises heard from the vehicle to be constant with the Note: Be careful to not mistake the abnormal noises for the normal noise of the EV motor in the vehicle
Did they also read the part of the tech note that says that the TSB’s clicking noise is intermittent and only occurs at slower speeds? Probably not!
And, I repeat, it took them A GODDAMN MONTH.
But at least I have my car back and a paper trail for what happens when the bearing fails.