Finally have my car back
So, I went to the Kia dealership, and it took them an hour to figure out where my car’s keys were. Also they had trouble finding my customer record, because it turned out the service advisor misspelled my name, and they don’t have a good way to search their system. Disorganized clown-shoes operation.
But, whatever. I finally have my car back. And the click sound was gone at first but it came back halfway home. And according to the tech notes, guess what they did during the month they had my car:
absolutely NOTHING.
They decided that the sound was “normal EV motor noise.”
Why did they need my car for a WHOLE MONTH to tell me that?
The tech notes said (all misspellings theirs):
No abnormal noises were heard fro vehicle. Test drove vehicle and found no abnormal noises heard. Referenced TSB ELE234 and found the noises heard from the vehicle to be constant with the Note: Be careful to not mistake the abnormal noises for the normal noise of the EV motor in the vehicle
Did they also read the part of the tech note that says that the TSB’s clicking noise is intermittent and only occurs at slower speeds? Probably not!
And, I repeat, it took them A GODDAMN MONTH.
But at least I have my car back and a paper trail for what happens when the bearing fails.
Anyway, after I got it home I finally got around to rebadging it and removing the CarMax sticker and gave it a quick wash because sitting out in the open in a parking lot in Renton FOR A WHOLE FUCKING MONTH sure didn’t do it any favors.
They also promised to recharge the battery before I came to pick it up. Friends, the battery was not, in fact, recharged.
Sigh.
Update: Also Kia EVs have a log of every drive taken. The service department’s test drive took place, get this,
TWO FUCKING WEEKS AGO
they had my car just sitting in their fucking parking lot for two weeks, after having taken over two weeks to even look at it, and could have returned it to me any time after that!
So yeah, fuck Car Pros Renton Kia. Jesus fucking christ.